1. Introduction
Nexolus (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal data when you visit www.nexolus.co.za, subscribe to our newsletter, or engage with our marketing and media services.
2. Data We Collect
Personal Data You Provide
Contact information: name, email address, phone number when subscribing or contacting us
Optional details: business name, company website, project preferences
Automatically Collected Data
We use cookies and website analytics (e.g., via Mailchimp + Popup Maker) to gather:
IP address
Browser and device information
Pages visited and time on site
Interaction with pop-ups and forms
Third-Party Services
We employ services like Mailchimp, Google Analytics, and hosting providers. These may collect additional technical information under their own policies.
3. How We Use Your Data
Respond to inquiries, provide services, and issue quotes
Send newsletters, marketing updates, and promotional communications
Improve our website’s performance and user experience
Comply with legal obligations (e.g., opt-out requests or data access requests)
4. Legal Basis for Processing
Under the Protection of Personal Information Act (POPIA) and GDPR, we process data based on:
Consent: opt-ins via subscription forms
Performance of contract: when you request services or quotes
Legitimate interest: to enhance website functionality, unless overridden by your personal rights
5. Data Sharing & Disclosure
We may share your data with trusted third parties to facilitate our services, including:
Mailchimp: for managing and delivering newsletters
Website analytics providers (e.g., Google Analytics)
Service providers: hosting, maintenance, or marketing tools
Legal requirements: if required by law or to protect rights
We never sell or rent your data to third-party marketers.
6. Data Security & Retention
We implement technical and organizational safeguards to protect your data.
Data is retained only as long as necessary to fulfill its purpose (typically up to 36 months unless legal obligations require longer).
You can request deletion, correct inaccuracies, or withdraw consent at any time.
7. Your Rights
Under POPIA and GDPR, you may:
Access, correct, update, or request deletion of your personal data
Object to or restrict processing
Submit queries or complaints to our contact or South African Information Regulator
8. Cookies & Tracking
We use cookies for site functionality (e.g., remembering pop-up displays) and analytics. You can manage or disable cookies through your browser settings.
9. Links to External Sites
We may link to external sites; this policy does not apply to them. Please review their privacy practices separately.
10. Changes to This Privacy Policy
We review and update this policy periodically (e.g., changes in services or legal requirements). Any revisions will be posted here with an updated “Last updated” date.
11. Contact Us
If you have data-related questions, concerns, or requests, please contact:
Nexolus
Email: info@nexolus.co.za
Website: www.nexolus.co.za
You may also contact the South African Information Regulator: https://inforegulator.org.za
By using our site and subscribing to our mailing list, you acknowledge that you have read and agree to this Privacy Policy.